Online Store Policy

Ordering and Payment

Order Process

Orders can be placed through our website, www.FuzeVitality.com, which offers a secure and user-friendly shopping experience.

Payment Methods

We accept major credit cards and other secure payment methods. All payments must be completed at the time of purchase.

Order Confirmation

After placing an order, you will receive an email confirmation with your order details. Please review this information and contact us immediately if there are any discrepancies.

Shipping and Delivery

Shipping Options

We offer standard shipping options. Shipping fees and delivery times vary based on the selected option and destination.

Processing Time

Orders are processed within 1-2 business days. During peak times or holidays, processing may take longer.

Tracking

Once your order is shipped, you will receive a tracking number via email to monitor the delivery status.

International Shipping

We ship internationally, but please note that customs fees, import duties, and other charges may apply. These are the responsibility of the customer.

Returns and Exchanges

Return Policy

• We do not accept returns for Vitamins and Supplements.
• For Beauty Products, we accept unopened and unused products within 7 days of purchase. To initiate a return, please contact our customer service team with your order number and reason for return.

Exchange Policy

If you receive a damaged or defective product, we will gladly exchange it. Please contact us within 7 days of receiving the item.

Refunds

For qualified products, refunds will be processed to the original payment method within 7-10 business days after we receive and inspect the returned product.

Non-Returnable Items

For hygiene and safety reasons, we cannot accept returns for:

• Used products
• Vitamins and supplements
• Sale items
• Gift cards

Customer Service

Contact Information

Our customer service team is available to assist you with any questions or concerns. You can reach us at:

📍 Address:
2235 N Commerce Pkwy, Ste 2
Weston, FL 33326

📧 Email:
[email protected]
[email protected]

📞 Phone:
(954) 472-8355

Response Time

We strive to respond to all inquiries within 24 hours during business days.

Feedback

We value your feedback and encourage you to share your experiences with our products and services. Your input helps us improve and serve you better.

Sale Items

Only regular-priced items may be refunded. Sale items cannot be refunded.

Exchanges

We only replace items if they are defective or damaged. If you need to exchange an item for the same product, send us an email at [email protected] and mail your item to:

📍 Return Address:
2235 N Commerce Pkwy, Ste 2
Weston, FL 33326

Gifts

If the item was marked as a gift when purchased and shipped directly to you, you’ll receive a gift credit for the value of your return. Once the returned item is received, a gift certificate will be emailed to you.

If the item wasn’t marked as a gift when purchased, or the gift giver had the order shipped to themselves, we will send a refund to the gift giver, who will be notified of the return.

Shipping Returns

To return your product, mail it to:

📍 Return Address:
2235 N Commerce Pkwy, Ste 2
Weston, FL 33326

• You will be responsible for paying your own shipping costs for returning an item.
• Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
• Depending on your location, the time it takes for your exchanged product to reach you may vary.
• If returning an expensive item, consider using a trackable shipping service or purchasing shipping insurance. We do not guarantee receipt of your returned item.

Need Help?

For any questions related to refunds and returns, contact us at:

📧 Email:
[email protected]
[email protected]

📞 Phone:
(954) 472-8355

🌐 Website:
www.FuzeVitality.com